Policies & Procedures

OCRM maintains published policies and procedures to support fair, transparent, and consistent application of its qualification, assessment, and membership standards.

Qualification & Assessment

  • Structured assignment and project-based assessment requirements.
  • Defined marking rubrics and internal moderation processes.
  • Appeals procedures for assessment outcomes.
  • Periodic curriculum review aligned to evolving governance expectations.

Membership & Designation

  • Published eligibility criteria for ACRM, MCRM, and FCRM designations.
  • Annual membership and fee requirements.
  • Continuing Professional Development (CPD) declaration and monitoring.
  • Designation suspension or revocation where standards are not maintained.

Professional Conduct

  • Code of Ethics compliance requirements.
  • Complaints handling and conduct review procedures.
  • Data protection and privacy standards for member records.
  • Credential verification and registry update procedures.

Access to Policies

Key policy frameworks are referenced within the Governance & Standards section and membership application materials. Additional policy documentation may be provided to members and designation holders upon request.